Residents of Taman Wawasan in Pusat Bandar Puchong, Selangor, are bewildered by the sudden change of postcode number in their area.
They claimed that the change in the postcode was made three weeks ago but they were not informed about it.
Puzzling: Kok (third from right) and the Taman Wawasan Puchong residents pointing at the road sign bearing the change in the postcode.
According to Pusat Bandar Puchong Residents Association president Awies Ung, for the last 10 years they have been staying there, the postcode has always been 47100 but the number is now changed to 47160.
“Many residents have complained that the change is very troublesome and inconvenient for them as they have to call up banks and mobile phone companies to update their addresses.
“They are afraid that some letters and bank statements would be delayed or would not reach them,” Ung said.
Ung and several residents have sought the assistance of Selangor senior state executive councillor and Kinrara assemblyman Teresa Kok to resolve the matter.
Teresa believed that the sudden change would make things messy for at least the next few years.
Besides Taman Wawasan, it is said that the postcode changes have also been made in other areas in Puchong.
A Chinese daily has reported recently that a spokesman of the Subang Jaya post office, which oversees the Puchong area, had explained that the change was necessary due to the increasing number of residential estates and the fast development taking place in the booming Puchong township.
Ung said that the new codes should be assigned to the new housing areas and not at the established residential estates.
“The old postcode number is also stated in our identity card addresses, and it will be a hassle for us to change them at the registration department,” he said.
Teresa said she would write to the top management of Pos Malaysia to ask for explanation on the matter.
“Pos Malaysia should reveal on why such changes are being made. I hope its management will explain things to me,” she said.
According to a statement issued by Pos Malaysia, the company has rearranged the postcodes in Puchong under 10 delivery zones.
The company apologised to the residents for the inconvenience cause, saying that the change was necessary.
“Pos Malaysia is now handling a double number of letters in Puchong compared to previously. The postcode change was a measure to make sorting and delivery of letters easier,” it said.
Pos Malaysia has assured the residents that they do not have to worry about missing letters due to the postcode changes.
“Our trained postmen will deliver the letters according to the addresses stated on the envelopes. Senders should include the receivers’ names, unit numbers or block numbers as well as the names of roads and residential areas clearly,” the company statement said.
The company has also advised the residents to inform related government departments, banks, companies or other individuals to update their addresses.
Pos Malaysia said that should residents have any enquiries, they could contact its customer service department at 1300-300-300 during office hours, except the first Saturday of the month.